Returns and Exchange Policy
At Elora, we want you to feel confident and delighted with every piece you choose.
If something isn’t quite right, our return and exchange process is simple and stress-free.
You’re welcome to return your item(s) for store credit or an exchange.
Must be returned within 14 days of delivery, as confirmed by tracking records.
Items must remain unworn, undamaged, and in their original packaging, with all tags securely attached.
Returns are not accepted for sale or promotional items.
Start Your Return
Kindly complete the contact form below, providing your order number, the item(s) you wish to return or exchange, and the nature of your request.
Our Customer Care team will respond with further instructions within 48 hours.